Migrating from PureSMS by Cedita

This may not apply to you

If you’ve just found us for the first time, you don’t need to be here.

We’ve been in the SMS game for over 10 years, so this guide is exclusively for our existing customers to help the transition to the new platform.

PureSMS by Cedita has been around since 2016, whereas the new PureSMS is its successor built on top of our much more powerful platform, divergent Connect. This means that by migrating you instantly unlock better performance, reliability, and pricing.

We truly thank each and every one of our customers for choosing us, and we hope that you’ll love the new PureSMS even more than the old one.

Platform Changes

PureSMS is an entirely new platform built from the ground up atop our leading communications product - divergent Connect, but we’ve focused on giving you more rather than taking away.

What’s the same

First let’s look at what hasn’t changed:

• User friendly interface enabling you to work faster.
• Only Tier 1, Direct Routes where available*.
• Better pricing than 90% of competing SMS providers.
• High performance APIs available.

* We have relationships with several large, international networks. Sometimes, a direct route isn’t possible. In this case we continue to use our network partners to guarantee the best possible routing.

What’s New

Better Pricing

We’re the only provider in the industry that offers flat rates for each country.

All UK SMS is now just 2.8p.

Better International

No need to contact us any more to send international SMS.

Your Sender drives the countries you can send to.

Better Imports

Get full validation and cost analysis up front. Schedule easier with a single start date for each message without entering on each row.

Better Reporting

You can now view every single message in an import, along with its delivery status, live from the networks (where available).

One key difference is that you need to register Sender names with us before you can use them to send messages. You can read more in our Senders documentation.

Steps to migrate

1. All Users Sign up to the new PureSMS.

2. All Users Request Sender Names.

   We approve all sender names within 24 hours once KYC is completed.

3. All Users Add your card details.

   The new PureSMS is a hybrid when it comes to billing, so there’s no more forgetting to top up.

   You can still top up your account and maintain a credit balance, but you’ll automatically be charged when that balance runs out for what you send.

4. API Users Migrate your API usage.

   We have new Developer Documentation to read up on.

   Don’t delay your migration!

   The old API was available through 1st August 2026 and is no longer available. You must migrate to the new (divergent Connect) API as soon as possible.